Privacy Policy

At Komodo Experience, we respect and protect your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or book our services.

1. Information We Collect

When you use our website or booking form, we may collect the following data:

  • Full name
  • Email address
  • Phone number
  • Travel preferences (trip type, date, number of pax)
  • Passport copy (for tour registration and boat manifest)

2. How We Use Your Information

We only use your information for purposes related to your booking and travel experience:

  • To process and manage your trip
  • To contact you about your booking
  • To fulfill legal requirements (e.g., park registration, marine clearance)
  • To improve our service and communication

3. Sharing Your Information

We do not sell or rent your personal data.
Your information may only be shared with:

  • Our licensed local partners (boat operator, guide)
  • Relevant government or tourism authorities (for clearance purposes)

4. Data Security

We take reasonable precautions to protect your information from unauthorized access, misuse, or disclosure.

5. Your Consent

By using our website and submitting the booking form, you consent to the terms of this Privacy Policy.

6. Contact Us

If you have any questions about this policy, please contact us at:

📧 balisplendidocean@gmail.com
📞 [WhatsApp Number] +6281911189888

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